INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your Minimum Order Quantity (MOQ)?

We understand the inventory challenges faced by independent and startup brands. Therefore, we offer highly flexible, low MOQs. Typically, our MOQ is 300 pieces per model (which can be split into 3 different colors, meaning 100 pieces per color). For specific materials or customized projects, we can further discuss flexible options to support your launch.

Will you protect my original designs and intellectual property?

Absolutely. We respect and protect the intellectual property of every client. We are fully prepared to sign a Non-Disclosure Agreement (NDA) before you share any sketches or technical packs with us. Your designs, molds, and customized logos will strictly be used for your orders only and will never be shared or displayed without your permission.

Do you charge for samples and custom molds? Are these fees refundable?

Yes, there is a nominal fee for creating physical prototypes and custom molds (if your design requires exclusive tooling). However, we treat this as a partnership investment. The sample fee is typically credited towards your bulk order. Similarly, the custom tooling fee will be fully refunded once your cumulative order volume for that specific model reaches our agreed target.

What is your typical turnaround time for prototypes and mass production?

Thanks to our agile production lines, we deliver much faster than the industry average without compromising quality.

Engineering & CAD Drawings: 3-7 days

Physical Prototypes: 20-25 days

Mass Production: 45-60 days (depending on the complexity of the acetate curing and metal plating processes)

Can I specify the materials, such as Mazzucchelli acetate or specific lens types?

Yes! While we stock a vast library of premium domestic acetate to offer factory-direct value, we regularly work with globally renowned suppliers like Mazzucchelli and OBE hinges upon request. For lenses, we offer fully customized solutions, including CR-39, Nylon, polarized, and blue-light-blocking lenses, tailored to your brand's positioning.

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